Policy Updates
Wales - Residential Services - Mental Health
Lift Safety Policy and Procedure
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Reference: WMR05Policy converted to the new QCS format and now includes a procedure for responding to lift failure as well as providing access to a range of legislation and guidelines to support best practice.
Visiting Contractors Policy and Procedure
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Reference: WMB06Policy converted to the new QCS format with a review of current legislation and industry best practice. Additional material provided to ensure that the policy remains compliant.
Cross-Contamination Between Care and Catering Policy and Procedure
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Reference: WKH03Converted to the new QCS format. This policy focuses on the use of clothes protectors to reduce the risk of cross-contamination and promotes handwashing. Resources and further reading added.
Fire Equipment Policy and Procedure
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Reference: WMR03Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.
Fire Equipment Policy and Procedure
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Reference: WMR03Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.
Personal Hygiene Policy and Procedure
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Reference: WKH06Policy converted to the new QCS format, setting out the standards expected of staff in relation to personal presentation when representing the service.
Catering Policy and Procedure
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Reference: WKC02Policy converted to new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.
Catering Management Protocol Policy and Procedure
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Reference: WQK02Policy reviewed and converted to the new QCS format. Current best industry standards updated and additional content added, where required, to ensure compliance.
Maintenance Communication and Action Policy and Procedure
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Reference: WMB02Policy converted to the new QCS format with a minor adaption to the Maintenance Communication and Action Form to now include an outcomes section.
Maintenance Management Policy and Procedure
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Reference: WQM02Updated to the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.
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