Policy Updates
Wales - Residential Services - Mental Health
Laundry Policy and Procedure
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Reference: WSL03This policy outlines the process a service should adopt in relation to its laundry practices. It has been reviewed and updated to include the latest information and advice regarding the management of laundry during the Covid-19 pandemic. SCIE have provided the content. The SCIE reference should be used to access further detail on best practice during the Covid-19 pandemic.
Cross-Contamination Between Care and Catering Policy and Procedure
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Reference: WKH03This policy outlines how to eliminate cross-contamination between care and catering. It has been reviewed and references updated. Policy now includes reference to COVID-19 and the increased importance of managing contacts between care and catering staff, and the need to follow the latest government guidance.
Housekeeping Policy and Procedure
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Reference: WSC05This policy outlines how to maintain a clean and safe environment for individuals using the service. It has been reviewed and updated and now includes reference to COVID-19, and the importance of following best practice guidance. It also highlights the need to review and update risk assessments to ensure that housekeeping staff are working in the safest and most effective way possible.
Catering Uniforms Policy and Procedure
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Reference: WKC04This policy outlines the process to follow in relation to catering uniforms within the service and to ensure they follow infection control requirements. It has been reviewed and updated to include reference to which of the Care Inspectorate Wales (CIW) new lines of enquiry are relevant for the policy. References have also been checked to ensure they remain current.
Housekeeping Management Policy and Procedure
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Reference: WQH03This policy will guide staff on the processes to follow to ensure that an excellent standard of cleanliness and hygiene is maintained in the service. COVID-19 guidance has been added for housekeeping staff to follow during the pandemic.
Food Hygiene Policy and Procedure
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Reference: WKH04The policy will inform staff on the food hygiene process to follow to ensure care and support delivered to service users is safe and follows government best practice guidance.
Accommodation Standards Policy and Procedure
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Reference: WMB01This policy outlines how accommodation standards will be met at a service to ensure a homely environment for all individuals. It has been reviewed and the relevant Care Inspectorate Wales (CIW) Lines of Enquiry are now referenced to highlight how the policy will support, and provide evidence that, any CIW criteria is addressed. In addition all references and further reading links in the policy have been checked and updated.
Menu Choice Policy and Procedure
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Reference: WKC07Relevant Care Inspectorate Wales (CIW) Lines of Enquiry are now referenced to highlight how the policy will support and provide evidence that any CIW criteria is addressed. In addition, all references in the policy have been checked and updated, and information has been added on the recognition of cultural and religious requirements.
Fire Safety Policy and Procedure
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Reference: WMR10This policy will support the service with fire safety, ensuring it has the right checks and procedure in place in the event of a fire. The policy has been reviewed with some changes. The terminology ‘stay put policy’ has been removed and replaced with ‘defend in place’. There is more emphasis on the fact that fire drills should be conducted at night as well as during the day (when fewer staff are available). Some additional references have also been included.
Catering Policy and Procedure
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Reference: WKC02As an overarching policy, this outlines the catering processes at the service, whilst referring to the suite of catering and food policies and procedures available on the system. It has been reviewed with minor content changes and the forms and references have been checked to ensure that they remain current.
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