Policy Updates
Wales - Safeguarding - Supported Living
DBS/Disclosure Policy and Procedure
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Reference: WPR04Policy updated with a new Procedural section in relation to ‘overseas criminal records checks’. Guidance to support this process has also been included in the References section.
Individuals with Communication Difficulties Policy and Procedure
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Reference: WCC31This policy details how the service can manage the health and care of individuals with communication difficulties, to ensure their needs are met. It has been reviewed with no significant changes and references checked and updated.
Individual Personal Planning Policy and Procedure
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Reference: WCP20Policy converted into the new QCS format and strengthened with information regarding safety, end of life care and partnership participation. Reference to GDPR and the Data Protection Act 2018 included.
Access to NHS Services Policy and Procedure
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Reference: WCR01A review of policy and conversion to the new QCS policy format. The procedure section has been extended to include the staff’s role in accessing NHS services.
Individual Guide
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Reference: WAR12The Individual Guide has been fully revised and updated to reflect Data Protection, Accessible Information and additional information on complaints. Revised information on the withdrawal of services to bring the Individual Guide in line with policy. A significant number of new custom fields have been included to ensure that the document is bespoke. QCS System details will need to be up to date to make sure that all custom fields are fully reflected. Providers must read and adapt the Individual Guide where required, to ensure that it fully reflects their service.
Complaints, Suggestions and Compliments Policy and Procedure
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Reference: WQQ03Policy reviewed and references updated. Policy now includes reference to Duty of Candour and the need to follow the regulation governing Duty of Candour.
Sex, Sexuality and Relationships Policy and Procedure
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Reference: WCR32This policy sets out to discuss how the organisation will support Service Users to maintain intimate relationships whilst ensuring sexual safety and the protection of adults who may be vulnerable to abuse. The policy has been reviewed with minor changes only and the lines of enquiry have been added to reflect compliance with Welsh regulations.
Accident and Incident Reporting Policy and Procedure
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Reference: WHS01This policy has been reviewed and updated to reflect the new requirements relating to reporting certain incidents relating to COVID-19 as a RIDDOR.
Advocacy Policy and Procedure
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Reference: WCR02This policy outlines advocacy and the steps to follow to support Individuals who may require this support. It has been reviewed with minor changes, the references updated and some additional ‘further reading’ and ‘underpinning knowledge’ resources added that staff should familiarise themselves with.
Choice of Carer Gender Policy and Procedure
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Reference: WCR05This policy outlines how individuals will be supported in the choice of their carer’s gender and documented within the personal planning process. It has been reviewed with new legislation and the welsh lines of enquiry added to highlight how it meets the regulations. Two additional policy statements, a key fact and a definition have been included that staff should familiarise themselves with. References have also been checked to ensure they remain current.
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