Policy Updates

Wales - Supported Living

Document Modified Date: 19/02/2019 14:34

CIW Quick Start Guidance Policy and Procedure

Registration and Inspections Registration Region: | Reference: WRI01

This policy, which has been converted to the new QCS format, assists services to be in a continual state of readiness for baseline and focused inspections. It also sets guidelines for dealing with Notices of Non-Compliance, and states ways in which all staff and Individuals can use the inspection process constructively to bring about service improvements.

Document Modified Date: 19/02/2019 14:34

Cross-Contamination Between Care and Catering Policy and Procedure

Residential Services Hygiene Region: | Reference: WKH03

Converted to the new QCS format. This policy focuses on the use of clothes protectors to reduce the risk of cross-contamination and promotes handwashing. Resources and further reading added.

Document Modified Date: 19/02/2019 14:34

Visiting Contractors Policy and Procedure

Residential Services Buildings Region: | Reference: WMB06

Policy converted to the new QCS format with a review of current legislation and industry best practice. Additional material provided to ensure that the policy remains compliant.

Document Modified Date: 19/02/2019 14:34

Clinical Waste Disposal Policy and Procedure

Care Management Care Practice Region: | Reference: WCC07

Converted to the new QCS format. Policy updated to reflect legislative changes appropriate for Wales and ensure the content is appropriate for staff working in people’s own homes.

Document Modified Date: 19/02/2019 14:34

Volunteers Policy and Procedure

Administration Registration & Compliance Region: | Reference: WAR26

Policy reviewed and converted to new QCS policy format. This policy will be a new addition for some Community clients.

Document Modified Date: 19/02/2019 14:34

Refusal to Hold Records Policy and Procedure

Administration Registration & Compliance Region: | Reference: WAR06

This policy has been updated and expanded to include the refusal to hold records in relation to Mental Capacity and Data Protection. It highlights the need to find safe ways of communicating care needs if an Individual refuses. The Declaration Form has been updated to ensure that the Individual understands why a provider asks to keep records in the home.

Document Modified Date: 19/02/2019 14:34

Bristol Stool Scale Recording Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: WCP31

Policy reviewed and converted to new QCS format. The policy now promotes a culture of Individual inclusion, where staff encourage Individuals to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy forms part of the promotion of continence framework and includes references and resources to support best practice. This policy replaces WCP23.

Document Modified Date: 19/02/2019 14:34

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC16

Reviewed policy and converted into new QCS format with the addition of new referencing and procedure statements. Please note that for Supported Living Clients, this policy replaces policy WQC03.

Document Modified Date: 19/02/2019 14:34

Health and Safety Training Policy and Procedure

Health and Safety Health & Safety Region: | Reference: WHS05

This policy has been converted to the new QCS format with additional information and references added. Links have also been provided to clarify the legal stance and business reasons for training.

Document Modified Date: 19/02/2019 14:34

Administration Communication and Action Policy and Procedure

Administration Communications Region: | Reference: WAC02

Policy converted to the new QCS format. This policy sets out to streamline communication between staff and the Administration Team. It relates to Individuals’ feedback. The attached form now includes an outcome column to identify actions taken in response to requests made.

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