Policy Updates

Document Modified Date: 19/02/2019 14:34

Monitoring of Business Performance Policy and Procedure #5

Administration Communications Region: | Reference: WAC12

The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.

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