The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
New policy, the procedure has elements that include recognition of the Service User’s rights as well as maintaining a safe environment and protecting the health,
safety and welfare of all Service Users. Resources included to aid staff knowledge and development in advising Service Users.
This policy, which has been converted to the new QCS format, assists services to be in a continual state of readiness for baseline and focused inspections. It also sets guidelines for dealing with Notices of Non-Compliance, and states ways in which all staff and Individuals can use the inspection process constructively to bring about service improvements.
A policy to comply with statues, regulations and quality standards as well as to ensure robust systems are in place to monitor and eliminate the likelihood of hazards and protect service users, staff and visitors.
This policy has been converted to the new QCS format and reviewed to reflect the CIW and other stakeholder requirements. It has been remodelled to reflect legislation and best industry practice, and includes the need for training. The policy has been updated to reflect the appropriate action required in a domiciliary care setting where blood spillage kits are unlikely to be used. This policy supersedes WCC02.
Policy converted to the new QCS format and now includes a procedure for responding to lift failure as well as providing access to a range of legislation and guidelines to support best practice.
Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure
New policy, to ensure the systems are in place for the dissemination of safety alerts, emergency alerts, drug alerts and medical device alerts and to outline a consistent approach for managing them.
his policy has been converted to the new QCS format and has updated and clarified the position regarding visitors to the Service.
This policy focuses on the Freedom of Information and Access of Health Record Acts. It also discusses the importance of service user involvement with regards to access to information.