Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

Monitoring of Business Performance Policy and Procedure

Administration Communications Region: | Reference: SAC12

The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.

Document Modified Date: 19/02/2019 14:34

Hazard Reporting Policy and Procedure

Health and Safety Health & Safety Region: | Reference: NIHS04

A policy to comply with statues, regulations and quality standards as well as to ensure robust systems are in place to monitor and eliminate the likelihood of hazards and protect service users, staff and visitors.

Document Modified Date: 19/02/2019 14:34

Access to Information Policy and Procedure

Administration Communications Region: | Reference: NIAC01

This policy focuses on the Freedom of Information and Access of Health Record Acts. It also discusses the importance of service user involvement with regards to access to information.

Document Modified Date: 19/02/2019 14:34

CIW Quick Start Guidance Policy and Procedure

Registration and Inspections Registration Region: | Reference: WRI01

This policy, which has been converted to the new QCS format, assists services to be in a continual state of readiness for baseline and focused inspections. It also sets guidelines for dealing with Notices of Non-Compliance, and states ways in which all staff and Individuals can use the inspection process constructively to bring about service improvements.

Document Modified Date: 19/02/2019 14:34

Illegal Possession of Drugs on Premises Policy and Procedure

Care Management Care Practice Region: | Reference: SCC104

This policy has been converted to the new QCS format and has been updated to reflect illegal drugs use in a Service User’s own home. The policy was previously SCC67. An additional custom field, the Local Authority Name, has been included in the policy. Therefore, system details in the QCS Management system will need to be updated.

Document Modified Date: 19/02/2019 14:34

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32

New policy, to ensure the systems are in place for the dissemination of safety alerts, emergency alerts, drug alerts and medical device alerts and to outline a consistent approach for managing them.

Document Modified Date: 19/02/2019 14:34

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104

New policy reflects illegal drugs use in a Service User’s own home.

Document Modified Date: 19/02/2019 14:34

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43

New policy, the procedure has elements that include recognition of the Service User’s rights as well as maintaining a safe environment and protecting the health,
safety and welfare of all Service Users. Resources included to aid staff knowledge and development in advising Service Users.

Document Modified Date: 19/02/2019 14:34

Mock Inspection Toolkit – Introduction

Mock Inspection Toolkit Mock Inspection Toolkit Region: | Reference: MIG01

This policy has been fully updated and redeveloped to provide an overview of the revised Mock Inspection process for GPs. It fully supports the CQC inspection process and details how internal audit and assessment will prepare a Practice for a CQC site visit. It outlines how the Mock Inspection process supports quality assurance and drives improvement. Depending on the Practice’s level of confidence in the Mock Inspections, and how effectively they have been carried out, findings, action plans, improvements and monitoring of changes made (including stakeholder feedback) could be shared with the CQC Inspection Team to demonstrate how quality assurance is embedded in all activities.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Caring

Mock Inspection Toolkit CARING Region: | Reference: MIGC01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 3 – ‘Is the service Caring?’ It now incorporates the three KLOEs, HC1, HC2, and HC3. Previously there were three individual Mock Inspections for this Key Question. This Mock Inspection supersedes MIGC02 and MIGC03 which have now been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

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