Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

Illegal Possession of Drugs on Premises Policy and Procedure

Care Management Care Practice Region: | Reference: SCC104

This policy has been converted to the new QCS format and has been updated to reflect illegal drugs use in a Service User’s own home. The policy was previously SCC67. An additional custom field, the Local Authority Name, has been included in the policy. Therefore, system details in the QCS Management system will need to be updated.

Document Modified Date: 19/02/2019 14:34

Monitoring of Business Performance Policy and Procedure

Administration Communications Region: | Reference: SAC12

The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.

Document Modified Date: 19/02/2019 14:34

Business Plan Policy and Procedure

Administration Business Operations Region: | Reference: SAB05

This policy has been converted into the new QCS format. This policy sets out the framework for completion of the Business Plan and has a template plan attached.

Document Modified Date: 19/02/2019 14:34

Mock Inspection Toolkit – Introduction

Mock Inspection Toolkit Mock Inspection Toolkit Region: | Reference: MIG01

This policy has been fully updated and redeveloped to provide an overview of the revised Mock Inspection process for GPs. It fully supports the CQC inspection process and details how internal audit and assessment will prepare a Practice for a CQC site visit. It outlines how the Mock Inspection process supports quality assurance and drives improvement. Depending on the Practice’s level of confidence in the Mock Inspections, and how effectively they have been carried out, findings, action plans, improvements and monitoring of changes made (including stakeholder feedback) could be shared with the CQC Inspection Team to demonstrate how quality assurance is embedded in all activities.

Document Modified Date: 19/02/2019 14:34

Monitoring of Business Performance Policy and Procedure

Administration Communications Region: | Reference: SAC14

This policy has been converted into the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have insight into the functioning of the service. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.

Document Modified Date: 19/02/2019 14:34

Cross-Contamination Between Care and Catering Policy and Procedure

Residential Services Hygiene Region: | Reference: WKH03

Converted to the new QCS format. This policy focuses on the use of clothes protectors to reduce the risk of cross-contamination and promotes handwashing. Resources and further reading added.

Document Modified Date: 19/02/2019 14:34

Business Plan Policy and Procedure

Administration Business Operations Region: | Reference: SAB06

This policy has been converted into the new QCS format. This policy sets out the framework for completion of the Business Plan and has a template plan attached.

Document Modified Date: 19/02/2019 14:34

Visiting Contractors Policy and Procedure

Residential Services Buildings Region: | Reference: WMB06

Policy converted to the new QCS format with a review of current legislation and industry best practice. Additional material provided to ensure that the policy remains compliant.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Safe

Mock Inspection Toolkit SAFE Region: | Reference: MIGS01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 1 – ‘Is the Service Safe?’ It now incorporates the six KLOEs, HS1, HS2, HS3, HS4, HS5 and HS6. Previously there were five individual mock inspections for this Key Question. This Mock Inspection, therefore, supersedes MIGS02, MIGS03, MIGS04 and MIGS05 which have all been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

HMO Regulations Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR02

Review of current policy in line with current legislation and industry best practice. Recommendations/Guidance following Grenfell and Chingford fires.

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