Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

Access to Information Policy and Procedure

Administration Communications Region:

| Reference: NIAC01

This policy focuses on the Freedom of Information and Access of Health Record Acts. It also discusses the importance of service user involvement with regards to access to information.

Clusters: Northern Ireland - Domiciliary Care Northern Ireland - Supported Living

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Well-Led

Mock Inspection Toolkit WELL-LED Region:

| Reference: MIGW01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 5 – ‘Is the service Well-Led?’ It now incorporates the eight KLOEs, HW1, HW2, HW3, HW4, HW5, HW6, HW7 and HW8. Previously there were five individual mock inspections for this Key Question. This Mock Inspection therefore supersedes MIGW02, MIGW03, MIGW04 and MIGW05 which have all been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Clusters: General Practitioners GP Management and Medications

Document Modified Date: 19/02/2019 14:34

Monitoring of Business Performance Policy and Procedure

Administration Communications Region:

| Reference: SAC14

This policy has been converted into the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have insight into the functioning of the service. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.

Clusters: Scotland - Domiciliary Care Scotland - Registration - Domiciliary Care Scotland - Supported Living

Document Modified Date: 19/02/2019 14:34

Business Plan Policy and Procedure

Administration Business Operations Region:

| Reference: SAB05

This policy has been converted into the new QCS format. This policy sets out the framework for completion of the Business Plan and has a template plan attached.

Clusters: Scotland - Care Home Scotland - Learning Disability Scotland - Mental Health + Show more

Scotland - Registration - Care Home

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Document Modified Date: 19/02/2019 14:34

Bristol Stool Scale Recording Policy and Procedure

Care Management Risk Assessment and Personal Planning Region:

| Reference: SCP31

Policy reviewed and converted to new QCS format. The policy now promotes a culture of Service User inclusion, where staff encourage Service Users to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy forms part of the promotion of continence framework and includes references and resources to support best practice. This policy replaces SCP23.

Clusters: Scotland - Domiciliary Care Scotland - Supported Living

Document Modified Date: 19/02/2019 14:34

Business Plan Policy and Procedure

Administration Business Operations Region:

| Reference: SAB06

This policy has been converted into the new QCS format. This policy sets out the framework for completion of the Business Plan and has a template plan attached.

Clusters: Scotland - Domiciliary Care Scotland - Registration - Domiciliary Care Scotland - Supported Living

Document Modified Date: 19/02/2019 14:34

Visiting Contractors Policy and Procedure

Residential Services Buildings Region:

| Reference: WMB06

Policy converted to the new QCS format with a review of current legislation and industry best practice. Additional material provided to ensure that the policy remains compliant.

Clusters: Wales - Care Home Wales - Learning Disability Wales - Mental Health + Show more

Wales - Nursing Home Wales - Residential Services - Care Home Wales - Residential Services - Learning Disability Wales - Residential Services - Mental Health Wales - Residential Services - Nursing Home Wales - Residential Services- Supported Living Wales - Supported Living

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Document Modified Date: 19/02/2019 14:34

Cross-Contamination Between Care and Catering Policy and Procedure

Residential Services Hygiene Region:

| Reference: WKH03

Converted to the new QCS format. This policy focuses on the use of clothes protectors to reduce the risk of cross-contamination and promotes handwashing. Resources and further reading added.

Clusters: Wales - Care Home Wales - Infection Control - Care Home Wales - Infection Control - Care Home with Nursing + Show more

Wales - Infection Control - Learning Disability Wales - Infection Control - Mental Health Wales - Infection Control - Supported Living Wales - Learning Disability Wales - Mental Health Wales - Nursing Home Wales - Residential Services - Care Home Wales - Residential Services - Learning Disability Wales - Residential Services - Mental Health Wales - Residential Services - Nursing Home Wales - Residential Services- Supported Living Wales - Supported Living

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Document Modified Date: 19/02/2019 14:34

Mock Inspection Toolkit – Introduction

Mock Inspection Toolkit Mock Inspection Toolkit Region:

| Reference: MIG01

This policy has been fully updated and redeveloped to provide an overview of the revised Mock Inspection process for GPs. It fully supports the CQC inspection process and details how internal audit and assessment will prepare a Practice for a CQC site visit. It outlines how the Mock Inspection process supports quality assurance and drives improvement. Depending on the Practice’s level of confidence in the Mock Inspections, and how effectively they have been carried out, findings, action plans, improvements and monitoring of changes made (including stakeholder feedback) could be shared with the CQC Inspection Team to demonstrate how quality assurance is embedded in all activities.

Clusters: General Practitioners GP Management and Medications

Document Modified Date: 19/02/2019 14:34

HMO Regulations Policy and Procedure

Administration Registration & Compliance Region:

| Reference: SAR02

Review of current policy in line with current legislation and industry best practice. Recommendations/Guidance following Grenfell and Chingford fires.

Clusters: Scotland - Supported Living