Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

Bristol Stool Scale Recording Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP31

Policy reviewed and converted to new QCS format. The policy now promotes a culture of Service User inclusion, where staff encourage Service Users to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy forms part of the promotion of continence framework and includes references and resources to support best practice. This policy replaces SCP23.

Document Modified Date: 19/02/2019 14:34

Refusal to Hold Records Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR09

This policy has been updated and expanded to include Refusal to Hold Records in relation to Mental Capacity and Data Protection. It highlights the need to find safe ways of communicating care needs if a service users refuses. The Declaration Form has been updated to ensure that the service user understands why a provider asks to keep records in the home. This policy also has a new reference code, it was previously SAR06.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Caring

Mock Inspection Toolkit CARING Region: | Reference: MIGC01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 3 – ‘Is the service Caring?’ It now incorporates the three KLOEs, HC1, HC2, and HC3. Previously there were three individual Mock Inspections for this Key Question. This Mock Inspection supersedes MIGC02 and MIGC03 which have now been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Effective

Mock Inspection Toolkit EFFECTIVE Region: | Reference: MIGE01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 2 – ‘Is the service Effective?’ It now incorporates the six KLOEs, HE1, HE2, HE3, HE4, HE5 and HE6. Previously there were seven individual Mock Inspections for this Key Question. This Mock Inspection supersedes MIGE02, MIGE03, MIGE04, MIGE05, MIGE06 and MIGE07 which have now been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Well-Led

Mock Inspection Toolkit WELL-LED Region: | Reference: MIGW01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 5 – ‘Is the service Well-Led?’ It now incorporates the eight KLOEs, HW1, HW2, HW3, HW4, HW5, HW6, HW7 and HW8. Previously there were five individual mock inspections for this Key Question. This Mock Inspection therefore supersedes MIGW02, MIGW03, MIGW04 and MIGW05 which have all been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Safe

Mock Inspection Toolkit SAFE Region: | Reference: MIGS01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 1 – ‘Is the Service Safe?’ It now incorporates the six KLOEs, HS1, HS2, HS3, HS4, HS5 and HS6. Previously there were five individual mock inspections for this Key Question. This Mock Inspection, therefore, supersedes MIGS02, MIGS03, MIGS04 and MIGS05 which have all been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Monitoring of Business Performance Policy and Procedure

Administration Communications Region: | Reference: SAC14

This policy has been converted into the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have insight into the functioning of the service. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.

Document Modified Date: 19/02/2019 14:34

Late and Missed Visits Policy and Procedure

Care Management Care Practice Region: | Reference: SCC44

Policy converted into new QCS format, additional content added to ensure there is a clear link between human rights and late and missed calls.

Document Modified Date: 19/02/2019 14:34

Epilepsy Policy and Procedure

Care Management Care Practice Region: | Reference: SCC105

New policy introduced to support staff in meeting the needs of Service Users with a diagnosis of epilepsy. This policy includes understanding epilepsy through to its management, dovetails with SIGN Guidelines and signposts to the Epilepsy Scotland website with additional resources attached to aid further development. A seizure record is also attached for use.

Document Modified Date: 19/02/2019 14:34

Fire Equipment Policy and Procedure

Residential Services Risk Assessment & Safety Region: | Reference: WMR03

Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.

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