Policy Updates
Latest Updates
Monitoring of Business Communications Policy and Procedure
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Reference: WAC10Update into New Format. Addition of Policy and Procedure in relation to social media, staff conduct and breach, monitoring for improvement.
Promotion of Recreational Activities Policy and Procedure
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Reference: SCR16Policy converted to new QCS policy format. This policy sets out to establish the intended culture of activity provision within the Service. It promotes a service where all staff are responsible for providing meaningful activity for service users. The procedures provide clear guidelines to achieve this and there is a range of national resources added to the policy to support staff and managers.
Supporting Recreational Activities Policy and Procedure
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Reference: SCR25Policy converted to the new QCS policy format. This policy sets out to promote a service where staff support Service Users to engage or continue to engage in activities. The procedures provide clear guidelines to achieve this. The policy title has been changed to reflect the support of activities within a home care setting and was previously called ‘Promotion of Recreational Activities Policy and Procedure’.
Service User Communication with Organisation Policy and Procedure
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Reference: SCR18Updated to the new QCS format. More information provided regarding communicating information and ensuring that Service Users are supported to communicate.
Registration Authority Notification Policy and Procedure
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Reference: WAC11Updated to the new QCS format with an emphasis on audit and addition of the Data Protection Act.
Serious Incident Notification Policy and Procedure
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Reference: WHS06Policy converted to new QCS format with the addition of other reporting requirements when serious events occur as well as necessary regulatory notifications. Included is the requirement to provide support under the Duty of Candour.
Promotion of Recreational Activities Policy and Procedure
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Reference: WCR16Policy converted to he new QCS policy format. This policy sets out to establish the intended culture of activity provision within the Service. It promotes a service where all staff are responsible for providing meaningful activity for Individuals. The procedures provide clear guidelines to achieve this and there is a range of resources added to the policy to support staff and managers.
Service User Communication with Organisation Policy and Procedure
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Reference: SCR27Updated and expanded information in the new QCS format. More information given on communicating information and ensuring that Service Users are supported to communicate.
Risk Taking Policy and Procedure
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Reference: SCR19Policy has been revised to update resources, strengthen the legal framework and move into the new format.
Quality and Quality Assurance Policy and Procedure
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Reference: WQQ10Policy converted to the new QCS format with the addition of the Healthcare Quality Improvement Partnership document (released May 2017) ‘Social Care Audit Guidance’ as well as some general additions across the policy.
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