Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

Visiting Contractors Policy and Procedure

Residential Services Buildings Region: | Reference: WMB06

Policy converted to the new QCS format with a review of current legislation and industry best practice. Additional material provided to ensure that the policy remains compliant.

Document Modified Date: 19/02/2019 14:34

Refusal to Hold Records Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR09

This policy has been updated and expanded to include Refusal to Hold Records in relation to Mental Capacity and Data Protection. It highlights the need to find safe ways of communicating care needs if a service users refuses. The Declaration Form has been updated to ensure that the service user understands why a provider asks to keep records in the home. This policy also has a new reference code, it was previously SAR06.

Document Modified Date: 19/02/2019 14:34

Cross-Contamination Between Care and Catering Policy and Procedure

Residential Services Hygiene Region: | Reference: WKH03

Converted to the new QCS format. This policy focuses on the use of clothes protectors to reduce the risk of cross-contamination and promotes handwashing. Resources and further reading added.

Document Modified Date: 19/02/2019 14:34

Mock Inspection Toolkit – Introduction

Mock Inspection Toolkit Mock Inspection Toolkit Region: | Reference: MIG01

This policy has been fully updated and redeveloped to provide an overview of the revised Mock Inspection process for GPs. It fully supports the CQC inspection process and details how internal audit and assessment will prepare a Practice for a CQC site visit. It outlines how the Mock Inspection process supports quality assurance and drives improvement. Depending on the Practice’s level of confidence in the Mock Inspections, and how effectively they have been carried out, findings, action plans, improvements and monitoring of changes made (including stakeholder feedback) could be shared with the CQC Inspection Team to demonstrate how quality assurance is embedded in all activities.

Document Modified Date: 19/02/2019 14:34

Bristol Stool Scale Recording Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP31

Policy reviewed and converted to new QCS format. The policy now promotes a culture of Service User inclusion, where staff encourage Service Users to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy forms part of the promotion of continence framework and includes references and resources to support best practice. This policy replaces SCP23.

Document Modified Date: 19/02/2019 14:34

Oxygen Use Policy and Procedure

Care Management Care Practice Region: | Reference: SCC39

Updated into the new QCS policy format. Includes guidelines released in May 2017 for oxygen use and new procedures for cylinder and prescription management.

Document Modified Date: 19/02/2019 14:34

Fire Equipment Policy and Procedure

Residential Services Risk Assessment & Safety Region: | Reference: WMR03

Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.

Document Modified Date: 19/02/2019 14:34

Fire Equipment Policy and Procedure

Residential Services Risk Assessment & Safety Region: | Reference: WMR03

Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.

Document Modified Date: 19/02/2019 14:34

Late and Missed Visits Policy and Procedure

Care Management Care Practice Region: | Reference: SCC44

Policy converted into new QCS format, additional content added to ensure there is a clear link between human rights and late and missed calls.

Document Modified Date: 19/02/2019 14:34

Window Security Policy and Procedure

Maintenance Buildings Region: | Reference: DMB05

Converted to the new QCS format and reviewed to reflect changes in CQC and other stakeholder requirements.

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