Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

HMO Regulations Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR02

Review of current policy in line with current legislation and industry best practice. Recommendations/Guidance following Grenfell and Chingford fires.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Effective

Mock Inspection Toolkit EFFECTIVE Region: | Reference: MIGE01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 2 – ‘Is the service Effective?’ It now incorporates the six KLOEs, HE1, HE2, HE3, HE4, HE5 and HE6. Previously there were seven individual Mock Inspections for this Key Question. This Mock Inspection supersedes MIGE02, MIGE03, MIGE04, MIGE05, MIGE06 and MIGE07 which have now been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Refusal to Hold Records Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR09

This policy has been updated and expanded to include Refusal to Hold Records in relation to Mental Capacity and Data Protection. It highlights the need to find safe ways of communicating care needs if a service users refuses. The Declaration Form has been updated to ensure that the service user understands why a provider asks to keep records in the home. This policy also has a new reference code, it was previously SAR06.

Document Modified Date: 19/02/2019 14:34

Mock Inspection Toolkit – Introduction

Mock Inspection Toolkit Mock Inspection Toolkit Region: | Reference: MIG01

This policy has been fully updated and redeveloped to provide an overview of the revised Mock Inspection process for GPs. It fully supports the CQC inspection process and details how internal audit and assessment will prepare a Practice for a CQC site visit. It outlines how the Mock Inspection process supports quality assurance and drives improvement. Depending on the Practice’s level of confidence in the Mock Inspections, and how effectively they have been carried out, findings, action plans, improvements and monitoring of changes made (including stakeholder feedback) could be shared with the CQC Inspection Team to demonstrate how quality assurance is embedded in all activities.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Well-Led

Mock Inspection Toolkit WELL-LED Region: | Reference: MIGW01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 5 – ‘Is the service Well-Led?’ It now incorporates the eight KLOEs, HW1, HW2, HW3, HW4, HW5, HW6, HW7 and HW8. Previously there were five individual mock inspections for this Key Question. This Mock Inspection therefore supersedes MIGW02, MIGW03, MIGW04 and MIGW05 which have all been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Bristol Stool Scale Recording Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP31

Policy reviewed and converted to new QCS format. The policy now promotes a culture of Service User inclusion, where staff encourage Service Users to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy forms part of the promotion of continence framework and includes references and resources to support best practice. This policy replaces SCP23.

Document Modified Date: 19/02/2019 14:34

Oxygen Use Policy and Procedure

Care Management Care Practice Region: | Reference: SCC39

Updated into the new QCS policy format. Includes guidelines released in May 2017 for oxygen use and new procedures for cylinder and prescription management.

Document Modified Date: 19/02/2019 14:34

Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR06

Updated to the new QCS policy format.

Document Modified Date: 19/02/2019 14:34

Late and Missed Visits Policy and Procedure

Care Management Care Practice Region: | Reference: SCC44

Policy converted into new QCS format, additional content added to ensure there is a clear link between human rights and late and missed calls.

Document Modified Date: 19/02/2019 14:34

Fire Equipment Policy and Procedure

Residential Services Risk Assessment & Safety Region: | Reference: WMR03

Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.

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