Policy updated to reflect the issues of COVID-19 and the need to ensure that communication processes are robust, clear and timely.
This policy outlines the approach to take in relation to management meetings and has a variety of templates available within it. It has been reviewed and references updated. Minor changes to wording, and now includes reference to the need to arrange remote meetings when not possible to meet face to face.
Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure
This policy has been reviewed and updated. The new QCS Safety Alerts Checklist and Safety Alerts Log can be found in the Resource Centre and replaces the previous Central Alerts Summary Form. This will enable the Practice to document in detail the safety alert information and actions taken, in order to meet CQC requirements. Further Reading has been added and References have been reviewed and updated.
This policy details staff communication with Individuals. It has been reviewed with information added in relation to COVID-19, and references checked to ensure they remain current.
This policy has been substantially revised to ensure there is clarity on the types of PPE required in different scenarios within a homecare setting. New national guidance has been linked within the policy to make it easier to identify what is required.
All service users with a learning disability must have a Health Needs Assessment in place. This policy will signpost staff on how to develop and initiate an assessment and action plan.
This policy informs staff, service users and visitors on the management structure within the service. Within the Further Reading section, there is a link to a communication tool which is a great resource for managers.
Policy reviewed and updated. Now includes reference to COVID-19 and the risks associated with legionella, also added the relevant CIW line of enquiry to support understanding of how policy can inform inspections.