Policy Updates

Latest Updates

Document Modified Date: 17/09/2020 14:49

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC03

Policy updated to reflect the issues of COVID-19 and the need to ensure that communication processes are robust, clear and timely.

Document Modified Date: 17/09/2020 14:29

Management Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ07

This policy outlines the approach to take in relation to management meetings and has a variety of templates available within it. It has been reviewed and references updated. Minor changes to wording, and now includes reference to the need to arrange remote meetings when not possible to meet face to face.

Document Modified Date: 17/09/2020 10:07

Equality and Diversity Policy and Procedure

Human Resources Equality and Human Rights Region: | Reference: GPE01

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 17/09/2020 10:02

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: GAB27

This policy has been reviewed and updated. The new QCS Safety Alerts Checklist and Safety Alerts Log can be found in the Resource Centre and replaces the previous Central Alerts Summary Form. This will enable the Practice to document in detail the safety alert information and actions taken, in order to meet CQC requirements. Further Reading has been added and References have been reviewed and updated.

Document Modified Date: 16/09/2020 18:04

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC16

This policy details staff communication with Individuals. It has been reviewed with information added in relation to COVID-19, and references checked to ensure they remain current.

Document Modified Date: 16/09/2020 17:41

Personal Protective Equipment (PPE) Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS16

This policy has been substantially revised to ensure there is clarity on the types of PPE required in different scenarios within a homecare setting. New national guidance has been linked within the policy to make it easier to identify what is required.

Document Modified Date: 16/09/2020 16:48

Health and Action Plan Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP03

All service users with a learning disability must have a Health Needs Assessment in place. This policy will signpost staff on how to develop and initiate an assessment and action plan.

Document Modified Date: 16/09/2020 16:24

General Management Policy and Procedure

Quality Assurance Administration Quality Assurance Region: | Reference: SQA06

This policy informs staff, service users and visitors on the management structure within the service. Within the Further Reading section, there is a link to a communication tool which is a great resource for managers.

Document Modified Date: 16/09/2020 15:45

Legionella Policy and Procedure

Health and Safety Residential Services Region: | Reference: WME02

Policy reviewed and updated. Now includes reference to COVID-19 and the risks associated with legionella, also added the relevant CIW line of enquiry to support understanding of how policy can inform inspections.

Document Modified Date: 16/09/2020 15:35

Swabbing Policy and Procedure

COVID-19 Hub Care Management COVID-19 Region: | Reference: WCC98

The policy has been updated to reflect current guidance and a new section added on swab test results. Further hyperlinks and references have also been added.

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