Policy Updates

Latest Updates

Document Modified Date: 19/02/2019 14:34

HMO Regulations Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR02

Review of current policy in line with current legislation and industry best practice. Recommendations/Guidance following Grenfell and Chingford fires.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Effective

Mock Inspection Toolkit EFFECTIVE Region: | Reference: MIGE01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 2 – ‘Is the service Effective?’ It now incorporates the six KLOEs, HE1, HE2, HE3, HE4, HE5 and HE6. Previously there were seven individual Mock Inspections for this Key Question. This Mock Inspection supersedes MIGE02, MIGE03, MIGE04, MIGE05, MIGE06 and MIGE07 which have now been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Visiting Contractors Policy and Procedure

Residential Services Buildings Region: | Reference: WMB06

Policy converted to the new QCS format with a review of current legislation and industry best practice. Additional material provided to ensure that the policy remains compliant.

Document Modified Date: 19/02/2019 14:34

Business Plan Policy and Procedure

Administration Business Operations Region: | Reference: SAB05

This policy has been converted into the new QCS format. This policy sets out the framework for completion of the Business Plan and has a template plan attached.

Document Modified Date: 19/02/2019 14:34

Mock Inspection: Well-Led

Mock Inspection Toolkit WELL-LED Region: | Reference: MIGW01

This policy has been converted to the new QCS format and developed to reflect the Care Quality Commission’s inspection framework of the five Key Questions and the latest thinking from the CQC on how it will inspect GP practices. This Mock Inspection Toolkit will assist with understanding Key Question 5 – ‘Is the service Well-Led?’ It now incorporates the eight KLOEs, HW1, HW2, HW3, HW4, HW5, HW6, HW7 and HW8. Previously there were five individual mock inspections for this Key Question. This Mock Inspection therefore supersedes MIGW02, MIGW03, MIGW04 and MIGW05 which have all been archived. Please also note that The ‘Key Facts for Service Users’ has been omitted from this document as it is designed as an internal self-audit tool.

Document Modified Date: 19/02/2019 14:34

Cross-Contamination Between Care and Catering Policy and Procedure

Residential Services Hygiene Region: | Reference: WKH03

Converted to the new QCS format. This policy focuses on the use of clothes protectors to reduce the risk of cross-contamination and promotes handwashing. Resources and further reading added.

Document Modified Date: 19/02/2019 14:34

Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR06

Updated to the new QCS policy format.

Document Modified Date: 19/02/2019 14:34

Window Security Policy and Procedure

Maintenance Buildings Region: | Reference: DMB05

Converted to the new QCS format and reviewed to reflect changes in CQC and other stakeholder requirements.

Document Modified Date: 19/02/2019 14:34

Oxygen Use Policy and Procedure

Care Management Care Practice Region: | Reference: SCC39

Updated into the new QCS policy format. Includes guidelines released in May 2017 for oxygen use and new procedures for cylinder and prescription management.

Document Modified Date: 19/02/2019 14:34

Fire Equipment Policy and Procedure

Residential Services Risk Assessment & Safety Region: | Reference: WMR03

Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.

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