Policy Updates

Latest Updates

Document Modified Date: 12/04/2021 14:36

COVID-19 Visiting Process Audit

Quality Assurance Quality Audit Tools Region: | Reference: SQQ93

A new audit to support a service with monitoring its COVID-19 practices.

Document Modified Date: 12/04/2021 12:46

COVID- 19Testing Audit

Quality Assurance Quality Audit Tools Region: | Reference: SQQ92

A new audit to support a service with monitoring its COVID-19 practices.

Document Modified Date: 09/04/2021 13:22

Access to Information Policy and Procedure

GDPR Policies Region: | Reference: SAC01

Annual review with minimal change, references and links checked and remain current. This policy will explain to staff the process to employ to ensure they following legislation and best practice when accessing information.

Document Modified Date: 09/04/2021 13:15

Promoting Independence with Continence Policy and Procedure

Care Management Care Practice Region: | Reference: SCC77

Policy reviewed with minimal changes, references and links checked and remain current. This policy will help staff with strategies for supporting people who experience continence challenges. It signposts to excellent best practice guidance.

Document Modified Date: 08/04/2021 14:41

Staff Handbook

Human Resources Contract of Employment Region: | Reference: SPC08

This handbook directs staff to the relevant policies and sits over the top of the substantive policies on the QCS Management System. The policy has been reviewed with minor content changes throughout. References also updated to ensure they remain current.

Document Modified Date: 08/04/2021 11:46

Food Hygiene Policy and Procedure

Residential Services Hygiene Region: | Reference: SKH08

Policy reviewed with minimal change, references and links checked and remain current. This policy will help those staff who may support people in their own homes with ensuring safety when dealing with food with good hygiene measures implemented.

Document Modified Date: 08/04/2021 10:57

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ03

Policy reviewed and included more detail around the Care Inspectorate email and telephone numbers, references and links checked and remain current.

Document Modified Date: 07/04/2021 17:31

Dementia Policy and Procedure

Care Management Care Practice Region: | Reference: SCC40

Policy reviewed with minimal change, references and links checked and remain current. This policy will help with staff within the service develop a unique dementia strategy for the service and signpost them to various best practice advice and protocols.

Document Modified Date: 07/04/2021 17:25

Missing Service User Policy and Procedure

Administration Registration & Compliance - Administration Region: | Reference: SAR35

Annual revision of policy, references and links checked and remain current. This policy will help staff and management develop a protocol to assist and follow if a service user goes missing.

Document Modified Date: 07/04/2021 17:20

Closure of Care at Home Service Policy and Procedure

COVID-19 Hub Business Admin COVID-19 Region: | Reference: SAR06

Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff and management with the process to follow if the service has to close, ensuring they follow legislation and best practice.

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