Policy converted to new QCS format. This policy sets out to streamline communication between staff and the catering team. It relates to Service User feedback. The attached form now includes an outcome section to identify actions taken in response to requests made.
Policy converted to the new QCS format with minor changes to strengthen messages about fair access, diversity and inclusion.
Converted to new QCS format. The policy provides details around expectations when receiving goods into the service in line with recommendations and requirements. The policy now references the need for providers to review suppliers’ supply chains to ensure compliance with modern slavery requirements and demonstrate robust corporate social responsibility.
Policy converted to the new QCS format and now includes a procedure for responding to lift failure as well as providing access to a range of legislation and guidelines to support best practice.
Policy has been revised to update resources, strengthen the legal framework and move into the new format.
Converted policy into new QCS format and also updated to reflect the regulatory changes from the National Care Standards to the new Health and Social Care Standards.
Policy reviewed and converted to the new QCS format. This policy sets out the standards expected of staff in relation to personal presentation when representing the Service.
Minor changes to strengthen messages about fair access, diversity and inclusion. Policy converted to the new QCS format.
Policy converted to new QCS format with the inclusion of further LOLER information. This policy now includes resources and further reading to enhance knowledge.
Policy converted to the new QCS format. Some additional elements to the procedure section and clear objectives set. This policy aims to promote a culture that encourages visitors to support with meeting the nutritional needs of Individuals, balanced with safe practice in relation to food storage and hygiene.