The policy details how a service should respond in the event of late or missed visits occurring. It is important that where this does occur, the service user is informed and alternative support sought.
Policy reviewed with no significant changes and references checked and updated.
This policy will support a service with the induction and onboarding of new staff and provides a suite of documents to support in this process. The policy has been updated with the Statement of Main Terms and Conditions of Employment removed; this can now be found in The Staff Contracts Policy and Procedure. A new IT Requirements Form has also been added to support with completion of the Data Security and Protection Toolkit submission. References also updated to ensure they remain current.
This policy outlines the personal planning process from pre-admission to regular quarterly reviews to ensure that the service is maintained for the individual. It has been reviewed, references have been updated and now include information about COVID-19 and the implications for the service.
This policy details how laundry should be managed at the service and includes forms to use for auditing and scheduling processes. References have been updated and relevant information regarding COVID-19 has been included.