Expert Insights
Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.
Rosie Robinson
It’s Cold Outside
Rosie Robinson Domiciliary Care SpecialistThere was news in our office this week that failed to surprise me. After a four month long recruitment process,...
Honesty is the best policy
Rosie Robinson Domiciliary Care SpecialistLast week we heard the sad news that the beautiful, self-effacing and gracious Lynda Bellingham had passed away after a...
A sensible (wo)man knows you can’t please everybody
Rosie Robinson Domiciliary Care SpecialistIn my job I like to keep people happy. I like to have satisfied customers. But I am realistic enough...
It’s good to talk
Rosie Robinson Domiciliary Care SpecialistI managed to escape the office for a couple of hours this week to chair a service users’ forum. The...
Liars? Do not Apply Within
Rosie Robinson Domiciliary Care SpecialistTough decisions I have found myself on many occasions struggling to make the right decision when carers have done something they...
If Carling made jobs, this would be it
Rosie Robinson Domiciliary Care SpecialistI spoke with a colleague this week who manages another branch. She sounded positively down in the dumps which was...
The Very Expensive Cost of Running a Quality Service
Rosie Robinson Domiciliary Care SpecialistThese days I seem to have taken on the persona of Victor Meldrew. I catch myself moaning and despite my...
Complex Care Cases Contribute to Hospital Delays
Rosie Robinson Domiciliary Care SpecialistOver the years, Homecare Providers have seen a continuous rise in the needs of our Service Users. The number of people...
Risky Business
Rosie Robinson Domiciliary Care SpecialistI can almost hear the audible sigh of relief from care providers as the summer holidays draw to a close....
CQC Inspections. Consistent. Fair. Transparent. So Why the Lack of an Appeal Process?
Rosie Robinson Domiciliary Care SpecialistAfter a fairly stressful CQC inspection, I wanted to challenge a judgement on my soon-to-be published report. I began searching...
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