Rosie Robinson Archives | QCS

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It’s Cold Outside

October 31, 2014
There was news in our office this week that failed to surprise me. After a four month long recruitment process, a brand new worker started his shadowing in the community.…
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Honesty is the best policy

October 24, 2014
Last week we heard the sad news that the beautiful, self-effacing and gracious Lynda Bellingham had passed away after a yearlong battle with colon cancer. In her final interview given…
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A sensible (wo)man knows you can’t please everybody

October 17, 2014
In my job I like to keep people happy. I like to have satisfied customers. But I am realistic enough to know that you can’t keep everyone happy all of…
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It’s good to talk

October 10, 2014
I managed to escape the office for a couple of hours this week to chair a service users’ forum. The last time I visited the scheme felt like a couple…
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Liars? Do not Apply Within

October 3, 2014
Tough decisions I have found myself on many occasions struggling to make the right decision when carers have done something they shouldn’t have. I would say I’m a reasonable person.…
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If Carling made jobs, this would be it

September 19, 2014
I spoke with a colleague this week who manages another branch. She sounded positively down in the dumps which was totally out of character for her. I asked if she…
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The Very Expensive Cost of Running a Quality Service

September 12, 2014
These days I seem to have taken on the persona of Victor Meldrew. I catch myself moaning and despite my best endeavours, I can’t stop. This week my main bugbear…
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Complex Care Cases Contribute to Hospital Delays

September 8, 2014
Over the years, Homecare Providers have seen a continuous rise in the needs of our Service Users. The number of people requiring complex care has risen to epic proportions, this…
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