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Thinking of Moving Premises? Make Sure you Notify the CQC First

February 14, 2014
After a few months of debating, we have decided to move premises to just a short distance away.  When we first moved to our current premises, there was a side…
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Great Expectations

February 7, 2014
Are we expecting too much from our Homecare staff? Those in the industry have been aware for some time that our care and support staff are being increasingly pressured to…
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Protection for All: The Key to Delivering Safe Services

February 3, 2014
Ensuring the safety and welfare of our Service Users is at the heart of everything we do each day. Protecting and safeguarding their welfare whilst encouraging a level of independence…
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Don’t Make (Call Time) Promises You Can’t Keep!

January 24, 2014
When I hear that ‘Homecare agency 101’ has told people they guarantee call times I have to wonder why on earth they would make such promises. Because what I don’t…
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Homecare: Dealing with Bereavement & Grief

January 17, 2014
I have worked in social care for a number of years and have found there to be one major negative aspect. As a Homecare worker you are regularly visiting Service…
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Safeguarding Reports: The Bigger Picture

January 10, 2014
Putting together a report in response to a safeguarding allegation can be a difficult and daunting task. Where do you start? I always start my reports by giving some context…
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Finally! A New Years Resolution you can stick to

January 3, 2014
Another Year ends and a new one begins It is the time of year when everyone is thinking about the New Year ahead, committing themselves to resolutions that will last…
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CQC Provider Feedback Survey- The results are in

December 27, 2013
This week the CQC have published the results of their Provider Feedback survey undertaken with Adult Social Care providers from October 2013. Providers were encouraged to engage with the CQC…
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