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Equally Outstanding: A Resource from CQC
October 18, 2017
This is the time of year when reports and guidance are landing on us like autumn leaves. One offering stands out for me: CQC’s new guidance, created with partners…
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Home Closures in Scotland Announcement Causes Widespread Concern
October 18, 2017
A major provider of social and housing care in Scotland, Bield Housing and Care, has decided to close 12 of its care homes by April 2018. The closures affect…
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What Can be Included Within an Investigation Report?
October 17, 2017
Overview Employers will often find, during the course of an investigation, that various issues, aside from the primary incident, will be brought to their attention about the employee. However,…
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Getting Safeguarding Right
October 16, 2017
Everyone wants to get safeguarding right. It’s vital to an organisation’s reputation, of course, but much more importantly it gets to the heart of providing the good care and support…
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Confidence in the Organisation
October 12, 2017
I have confidence in the organisation providing my care and support I have been describing each week, one of the five headline outcomes which form the main structure of the…
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It’s Time to Listen to Service Users
October 12, 2017
Paul Burstow is the new chair of the Social Care Institute for Excellence and a former Liberal Democrat MP. He was in the news last week for saying that he…
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Data Protection Act 1998 – Employees and Removal of Personal Data
October 12, 2017
As an organisation, you will generally be satisfied that you understand your obligations under the Data Protection Act 1998 (“DPA”), particularly given that most QCS clients will be handling what…
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Nutrition – The Famous Five
October 9, 2017
Earlier in the year the British Dietetic Association and the charity Friends of the Elderly looked at highlighting the importance of good nutrition and hydration in older age, and…
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