Expert Insights

As the financial squeeze on health and social care increases, have you lost heart? My Great Grandma’s eternity ring, my coat… well maybe two, my nan’s sapphire pendant, my phone-loads,…

I am of an age when friends and acquaintances around me are talking about choosing care settings for a loved one. I visit lots of care settings during the course…

Managing and leading are important in the operation of care services. They are often seen as being combined in one person, the person in charge. However, it is useful to…

There’s nothing quite like travelling (across Offa’s Dyke) to sharpen the mind’s focus on domestic (Welsh) issues. I’m writing this from Manchester, where I’m the guest of a university department…

Flu and other respiratory infections are a major cause of hospitalisation, morbidity and death among older people. Underlying chronic health conditions make service users both more susceptible and vulnerable to…

What is Expected? According to the General Dental Council, every healthcare professional must be open and honest with patients when a treatment does not go to plan and this leads…

The magazine Community Care has published an article, written by Andy McNicoll,  that is causing many of us to scratch our heads. This piece is about a care home that…

This month saw the update of the Equality and Diversity Policy and Procedure for all clients of QCS. A lot of employers are aware of the need to ensure fairness…