Expert Insights

Some practices will undertake risk assessments annually, whilst some practices undertake them daily and/or monthly. But why do we need to carry out risk assessments? It certainly shouldn’t be to…

Scottish legislation came into force in April 2016 to require health and social care services to be provided on an integrated basis across the country by local Health and Social…

I couldn’t quite believe what I saw. I turned to the person next to me. Did you see that? Did you see it?  I can’t believe it! My heart was…

Many of us take the view that 2017 is a new year with a fresh start, and that all the issues which you moaned and groaned about in 2016 are…

Let’s look in detail at a recently updated policy from Quality Compliance Systems (QCS). That ‘Monday morning phone call’ Did you wake up this morning to find a white blanket…

When my mum trained as a nurse, the first Sister she worked with clearly didn’t have much time for the patients. She used to complain that she’d get through the…

Dental practices have systems in place to raise concerns internally in the event of suspected abuse of children and vulnerable adults. This involves regular training in safeguarding and availability of…

Paul gets support twice a week, mostly to help with shopping. He says that he and his wife do the cooking and cleaning by themselves. They used to get support…