Expert Insights

  It’s ‘the season of mists and mellow fruitfulness’, when the leaves turn russet and copper and the once roaring golden summer-sun is but a watery haze hidden behind cloud…

  We all have rituals and routines in life that form part of our usual day. Many are such embedded habits that we don’t even notice we do them until…

Most organisations know how important it is to engage with the people who use their service. But sometimes they do not do it very well. After one of our member’s…

  In a previous article we discussed the importance of preparation in the management of medical emergencies in a dental setting. Here we are going to discuss the all-important documentation…

Following the recent case of Brettle v Dudley Metropolitan Borough Council ET/1300537/15 an Employment Tribunal held that voluntary overtime and other associated payments, could be included in the calculation of…

Whilst undertaking a recent compliance review audit I was asked the meaning of the word ‘competent person’. This word is often seen and heard in health and safety documentation and…

I admired a recent TV documentary where Dr Chris van Tulleken tried to demonstrate to GP’s and their patients that medicines were over-prescribed. He said they are often unnecessary, and…

Jim has a fairly severe learning disability. He can only say a few words; his family often understand what he means, but other people usually don’t. His mum is getting…