Expert Insights

Employers have a duty to make reasonable adjustments in the workplace where a disabled person would otherwise be put at a substantial disadvantage when compared with those who are not…

I have to say I don’t deal well when there are flaws in my work.  It can feel personal and in that moment I think that people may think I…

Often we have to explain this term, especially as it forms part of our charities title. We have debated an alternative over the years but have yet to find anything…

Last month I was in a training session where everyone was laughing,but the content was deadly serious. Under the Care Act, it’s now law to have trained and qualified assessors…

The National Involvement Network is a project in Scotland to boost the involvement of people who user services in the development of those services. Fittingly, the network is composed of…

It is part of your responsibility as a dental professional to deal properly and professionally with complaints (GDC Standards). However, it is not just a professional obligation as well-handled complaints…

In many ways, you’ll be relieved to know, the answer’s pretty easy. You need to know what Lasting Powers of Attorny (LPAs) are designed to do; what powers are given…

I’ve written before about the principle of ‘informed-consent’ which governs the provision of health and social care in the UK. Essentially, patients/service users must be informed about potential interventions or…