Policy Updates
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Latest Updates
CIW Quick Start Guidance Policy and Procedure
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Reference: WRI01This policy, which has been converted to the new QCS format, assists services to be in a continual state of readiness for baseline and focused inspections. It also sets guidelines for dealing with Notices of Non-Compliance, and states ways in which all staff and Individuals can use the inspection process constructively to bring about service improvements.
Fire Equipment Policy and Procedure
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Reference: WMR03Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.
Bristol Stool Scale Recording Policy and Procedure
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Reference: WCP31Policy reviewed and converted to new QCS format. The policy now promotes a culture of Individual inclusion, where staff encourage Individuals to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy forms part of the promotion of continence framework and includes references and resources to support best practice. This policy replaces WCP23.
Administration Communication and Action Policy and Procedure
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Reference: WAC02Policy converted to the new QCS format. This policy sets out to streamline communication between staff and the Administration Team. It relates to Individuals’ feedback. The attached form now includes an outcome column to identify actions taken in response to requests made.
Register of Other Interests Policy and Procedure
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Reference: WAB16Policy converted to new QCS format with the addition of best practice standards.
Register of Other Interests Policy and Procedure
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Reference: WAB16Policy converted to new QCS format with the addition of best practice standards.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC12The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC12The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC12The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
Health and Safety Training Policy and Procedure
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Reference: WHS05This policy has been converted to the new QCS format with additional information and references added. Links have also been provided to clarify the legal stance and business reasons for training.
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