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Protection for All: The Key to Delivering Safe Services
February 3, 2014
Ensuring the safety and welfare of our Service Users is at the heart of everything we do each day. Protecting and safeguarding their welfare whilst encouraging a level of independence…
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Don’t Make (Call Time) Promises You Can’t Keep!
January 24, 2014
When I hear that ‘Homecare agency 101’ has told people they guarantee call times I have to wonder why on earth they would make such promises. Because what I don’t…
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Homecare: Dealing with Bereavement & Grief
January 17, 2014
I have worked in social care for a number of years and have found there to be one major negative aspect. As a Homecare worker you are regularly visiting Service…
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Safeguarding Reports: The Bigger Picture
January 10, 2014
Putting together a report in response to a safeguarding allegation can be a difficult and daunting task. Where do you start? I always start my reports by giving some context…
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Finally! A New Years Resolution you can stick to
January 3, 2014
Another Year ends and a new one begins It is the time of year when everyone is thinking about the New Year ahead, committing themselves to resolutions that will last…
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CQC Provider Feedback Survey- The results are in
December 27, 2013
This week the CQC have published the results of their Provider Feedback survey undertaken with Adult Social Care providers from October 2013. Providers were encouraged to engage with the CQC…
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It’ll be lonely this Christmas
December 20, 2013
I love getting out and about to meet service users and family members and hearing their experiences of homecare however due to the busy and often hectic nature of the…
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Supportive Seniors = Supported Staff
December 13, 2013
Loneliness and isolation doesn’t just affect our service users This week I have been meeting with the Senior Homecare workers and getting an update on the vital work they undertake.…
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